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M Global Infotech is a Digital Commerce & Automation Consulting firm. We design and build integrated digital ecosystems for growing businesses — combining marketing, technology, and automation into one unified growth system. Unlike traditional agencies that sell isolated services, we architect systems where every component amplifies the others.

Three things: (1) We architect before we build — every engagement starts with a full digital blueprint mapping integrations, automation, and growth milestones before any development begins. (2) We are accountable to revenue outcomes, not deliverable checklists. Every engagement has defined success metrics. (3) Everything integrates by design — your CRM, store, ads, and automation share data from day one, eliminating silos.

We primarily work with small to medium businesses (SMBs) generating between $10K and $1M+ per month in revenue, plus funded startups. Our methodology is designed to deliver enterprise-grade systems at SMB-appropriate costs. We don't set a hard revenue minimum, but we do require that clients are serious about growth and ready to invest in long-term infrastructure.

Our core verticals are eCommerce brands (D2C and wholesale), B2B service businesses, SaaS companies, real estate developers, and professional service firms. We've also built systems for restaurants, healthcare providers, and educational institutions. Our methodology adapts to any industry where digital infrastructure drives growth.

We are a remote-first firm with consultants across India, UAE, and the USA. We work with clients globally — geography is no barrier. All client communication, project management, and deliverables are handled through our client portal and regular video calls.

We offer six integrated practice areas: Digital Marketing & Growth, Website Development (Laravel, PHP, WordPress), eCommerce Development (Shopify, WooCommerce, Magento, Custom), Marketplace Management (Amazon, Walmart, eBay), AI & Business Automation (Make, WhatsApp API, CRM), and Technology & Growth Consulting. Each service is designed to work together as one system. View all services →

You can absolutely engage us for a single service. Many clients start with one area — often website development or eCommerce — and expand to other services as they see results. That said, our integrated approach means even single-service engagements are architected with the full ecosystem in mind, so future integrations are seamless.

Yes. We work with Shopify (all plans including Plus), WooCommerce, Magento 2 / Adobe Commerce, and fully custom Laravel eCommerce. We also specialise in platform migrations — Magento to Shopify, WooCommerce to custom, etc. — with zero data loss and minimal downtime.

Yes — our marketplace management includes everything: account setup, catalog architecture, listing creation and optimisation, A+ Content, Brand Registry, Sponsored Products, Sponsored Brands, Sponsored Display, inventory management, review strategy, and monthly performance reporting. We manage the full channel, not just one piece of it.

Our primary automation stack includes Make (formerly Integromat), n8n, WhatsApp Business API, HubSpot, Zoho CRM, Salesforce, Klaviyo, Mailchimp, and Notion. We also build custom automation using webhooks, REST APIs, and Laravel. We'll recommend the right tools based on your existing stack and budget.

The strategy call is a 45-minute working session — not a sales presentation. We come prepared with research on your industry, competitors, and (if you share it in advance) your current digital setup. By the end of the call, you'll receive at least 3 specific, actionable recommendations — regardless of whether you work with us. We believe the best way to earn your business is to demonstrate value first.

Timelines vary by scope. A standard website takes 4–8 weeks. An eCommerce store takes 6–12 weeks. A full automation system build takes 3–6 weeks. A full ecosystem transformation (multiple services combined) takes 3–6 months for the initial build phase. We always agree on a timeline before starting and update you weekly on progress through your client portal.

Every client gets a dedicated portal with: real-time project tracking (tasks, milestones, completion %); performance dashboards (marketing metrics, sales data, automation logs); a shared file repository for all assets and deliverables; a communication timeline for all project correspondence; and automated weekly reports. No chasing for updates — everything is visible and current at all times.

All projects include structured revision cycles built into the timeline. For design and development work, we typically include 2–3 revision rounds per milestone. We use a structured feedback process through the client portal so nothing gets lost in email threads. Scope changes are discussed openly and priced transparently — no surprise invoices.

Engagements typically range from $2,000 for focused single-service projects to $20,000+ for full ecosystem builds. We don't publish fixed price lists because every engagement is scoped to your specific requirements and goals. After the strategy call, you'll receive a detailed proposal with clear line-item pricing and expected ROI — before you commit to anything.

Both. One-time projects (website builds, store migrations, automation setups) are priced as fixed-fee engagements. Ongoing services (marketing management, marketplace management, retainer consulting) are priced as monthly retainers. Most clients start with a project and then move to a retainer for ongoing optimisation and growth management.

We accept bank transfers (SWIFT/NEFT/RTGS), PayPal, Stripe, and Wise. For international clients, we invoice in USD, GBP, AED, or INR depending on your preference. Project fees are typically split: 50% upfront, 50% on completion. Retainers are billed monthly in advance.

We don't offer money-back guarantees (no credible agency should — outcomes depend on too many variables), but we do commit to: (1) defined KPIs and success metrics agreed before starting, (2) transparent reporting showing exactly what's working and what isn't, (3) 90-day post-launch support included in every project, and (4) proactive communication if we believe a strategy needs to change.

Integration is one of our core competencies. We connect virtually any combination of tools: Shopify, WooCommerce, Magento, Amazon Seller Central, HubSpot, Salesforce, Zoho, Klaviyo, Mailchimp, WhatsApp Business API, Google Analytics 4, Meta Pixel, Stripe, Razorpay, and many more. If a tool has an API or webhook support, we can integrate it.

We can manage hosting setup and domain configuration for you, or work within your existing hosting environment. We work with Hostinger, SiteGround, WP Engine, Cloudways, AWS, and DigitalOcean. We'll recommend the right hosting tier based on your expected traffic and performance requirements.

Yes — fully. Upon final payment, you receive complete ownership of all code, designs, and assets we create for you. We provide a full code handover with documentation. You are never locked into using us to maintain what we've built.

Every project includes a 90-day post-launch support window covering bug fixes, performance monitoring, and minor adjustments. After 90 days, most clients move to a monthly retainer for ongoing optimisation, reporting, and system expansion. You're never left without support — we're a long-term partner, not a one-off vendor.

All support requests and change requests are submitted through your client portal — not email or WhatsApp, which create messy threads. The portal tracks every request, assigns priority, updates status in real-time, and keeps a complete history. Critical issues (site down, checkout broken) are escalated to our on-call team and resolved within 4 hours.

Yes — and this is how most of our best client relationships start. Because we architect every engagement with the full ecosystem in mind, expanding to additional services is seamless. There's no rework, no "starting from scratch." Your CRM already connects to your store, your store already connects to your analytics, and so on.